Returns & Exchanges

At QuasarMD, we are committed to your skin's transformation and offer a 90-day money-back guarantee on all light therapy devices to ensure your complete satisfaction. If you are not entirely pleased with your results, our streamlined return process makes it easy to manage your request.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated QuasarMD support team via email or our online portal within 90 days of purchase to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your device, including all original accessories, power cords, and manuals, in the original product packaging to ensure safe transit.

• 3.
  Label and Ship

  Affix the provided return shipping label or your own trackable shipping method to the exterior of the box, clearly marking the RMA number on the package.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.